Archive for the ‘guest review’ Category

We just love to hear our guests brag!

July 27, 2010

We had a great time as usual. This was our fourth year with you and again it was a fantastic time. Your service in every way was impressive. The hotel grounds and buildings are beautiful and the service you provide is beyond description. You are extremely helpful and always there to serve without being intrusive. The food is awesome and the service in the dining area is amazing, again always there yet distant enough to allow privacy. My mother really appreciates the golf cart rides you offer and your patience is incredible. You never hurry us and allow us time to take pictures and just dilly dally. I highly recommend your inn for any getaway. You never fail to disappoint and we look forward all year to our stay with you. I don’t know how you manage to get such friendly staff who know how to please and are always smiling. They truly seem to enjoy being part of your family. Mary Ellen, Brian, Carole, and Debbie deserve a round of applause for being so caring. Debbie took the time to Google and print up various drives for us to take even though the hotel has some already done on index cards  for the guests. Brian and Mary Ellen greeted us with enthusiasm and always were available when needed. I commend you for continuing to be a most enjoyable and relaxing place to stay. You truly earn a 5 star rating and we cannot wait to go next year. Thank you again  See you in 2011.

What our guests are bragging about!

April 7, 2010

Feedback is important to us at The Manor on Golden Pond, in Holderness, New Hampshire. We welcome any comments, as this allows us to continue to improve our level of service to our guests. Here are just a few of the most recent comments received.

We really enjoyed our stay at The Manor on Golden Pond especially, since we became engaged while there. The communication we received from the point of reservation to arrival/departure was unmatched. The service was impeccable from Carol answering all our questions to the wait and housekeeping staff. I would like to make special mention of the service we received from Roxie. Roxie was extremely professional, accommodating and her interpersonal skills were among the best I have experienced while traveling for business or pleasure. She went above and beyond to make us feel comfortable and her service in particular will propel us to recommend The Manor on Golden Pond to friends, colleagues and family.  Best of success in the future. (M&M Rhode Island)

We enjoyed our stay at your inn very much. The beauty, the hospitality, and THE FOOD was all fantastic. We will be certain to be back. (J & T New Hampshire)

We had a very pleasant reception upon our arrival and enjoyed a tour of the facility. The room was quite nice – we found that the wood-burning fireplace was one of the most important features of the weekend. Breakfast and tea were also enjoyable. The hot cider was delicious. The English exchange students were helpful and friendly. We also found the spa treatments to be comfortable. (J.M Massachusetts)

Our experience was terrific. We could not ask for anything more in our room. The service was excellent. This was our third time staying at the Manor and each stay meets or exceeds our expectations. (M.O New Hampshire)

We’ve stayed at the manor 6-8 times over the past several years. Each time trying a different room with NO disappointments. Brought other friends/relatives and they too speak highly. The quality is tops, the support staff is superb, and the food is outstanding. I/we can’t recommend it high enough especially in January/February when you’re looking to just get away, relax (spa), cozy up to the fireplace & unwind. Very romantic too! (K & P Massachusetts)

A relaxing get away. Very quiet. The grounds are lovely to walk about.
Our room was large and tastefully decorated. Beds very comfortable.
The front desk ladies were friendly and helpful.
Breakfast was amazing. Best we’ve ever had. Nice classy restaurant with great service.
Spa is beautiful. We had great massages. (L, Canada)

If you have stayed with us before, we invite you to share a review with us on Trip Advisor. If you haven’t stayed with us, then we welcome you to read more reviews about us! We look forward to seeing you at The Manor on Golden Pond.

More Guest Review from New Hampshire

January 5, 2010

More Guest Reviews from our guest comment cards at the Manor On Golden Pond that we would like to share with everyone.

“Thank you very much for the fantastic hospitality at your Manor.  The quality of your staff is superb. And so is your chef.  We will be back “On Golden Pond” and will encourage our friends to do likewise” (P.&M.N. from Belgium)

“We loved the attention to detail.  We felt very welcome.  Your staff does a wonderful job.  If we are every in the area again, we will be back.  Thank you for making our 50th anniversary really great” ( D&J N. Washington state)

“Housekeeping was impeccable (and invisible!), the dining experience was truly exceptional, and the inn, beautiful and relaxing. Don’t Change a thing!”(B&C W.  Arizona)

“We’ve been coming here off and on for many years under a couple of different ownerships.  Each time we come it seems that the place has gotten better (if possible).  I honestly can’t think of any way it can be improved.  The food is delicious and artfully presented.  The staff is friendly and efficient and you’ve supplied just about every amenity we could ask for.  We certainly feel pampered when we’re here.  We tell everyone we know about this place and will certainly return any time we are in New England” ( E & M M. California)

“ Our first time was wonderful!  Best rack of lamb I have ever had! Staff was amazing” ( S. M. Connecticut)

“ From our first moments, it’s been a grand time.  The tour of the Manor gave us a chance to use the time to the Maximum.  Tea Time was above our expectations, The view was breathtaking, Our room large and beautifully decorated.  Dinner luscious & the chef & the help were excellent and competent.  A good sleep & breakfast fit for a queen.” (G.M. New Hampshire)

This is just a few of the guest’s reviews from our guests that stayed with us during September and October 2009Our staff is anxious to provide all our new and returning guests .  New Hampshire is the place to visit in 2010.  There is so much to explore and the Manor On Golden Pond is waiting for your visit.